Help & Support
Find answers to common questions and learn how to get the most out of TheWkly.
Getting Started
What is TheWkly?
TheWkly is an AI-powered news aggregation platform that delivers personalized news digests. We analyze thousands of news sources daily to bring you the stories that matter most, complete with bias transparency indicators and impact analysis.
How do I sign up?
Click the "Sign Up" button in the navigation bar. You can create an account using your email address or sign in with Google. After registration, you'll be able to customize your news preferences.
How do I customize my news digest?
Go to your Dashboard and click on Preferences. Here you can:
- Select your preferred news categories (Tech, Money, World, Lifestyle, etc.)
- Choose regions you're interested in
- Set your preferred email delivery time
- Choose between daily or weekly digests
What do the bias indicators mean?
Each story shows a bias transparency bar indicating how many sources lean left, center, or right. This helps you understand the political perspective of the story's source coverage:
Account Help
How do I change my password?
Go to your Profile page and click Change Password. Enter your current password and your new password. If you forgot your password, use the "Forgot Password" link on the login page.
How do I update my email preferences?
Navigate to Dashboard → Preferences. Here you can:
- Change your delivery time
- Switch between daily and weekly digests
- Enable or disable email notifications
How do I delete my account?
To delete your account and all associated data, please contact us at davit.avagyan@finopsys.org with the subject line "Account Deletion Request." We will process your request within 30 days.
I'm not receiving email digests. What should I do?
If you're not receiving emails:
- Check your spam/junk folder
- Add davit.avagyan@finopsys.org to your contacts
- Verify your email preferences are enabled in Dashboard → Preferences
- Make sure your email address is correct in your profile
Mobile App
Is there a mobile app?
Yes! TheWkly is available on iOS and Android. Download it from the App Store or Google Play Store. The mobile app offers the same personalized news experience with additional features like push notifications and offline reading.
How do I log in to the mobile app?
Use the same email and password you use for the website. Your preferences, bookmarks, and reading history will sync automatically between devices.
Features
What are Future Snapshots?
Future Snapshots are AI-generated projections that explore how a news story might develop over time. They're designed to help you think about the potential implications of current events. Note: These are speculative and for informational purposes only.
How do bookmarks work?
Click the bookmark icon on any story to save it for later. Access your saved stories from the Saved Stories page in your dashboard. Bookmarks sync across web and mobile.
What are Learning Roadmaps?
Learning Roadmaps help you understand complex topics by presenting related stories in a structured progression. They're perfect for diving deep into subjects like AI, climate change, or economic trends.
How does the points and achievements system work?
Earn points by reading stories, maintaining reading streaks, and engaging with content. Unlock achievements like "Week Warrior" (7-day streak) or "Explorer" (reading across all categories). Check your progress in the mobile app or on your dashboard.
Contact Support
Can't find what you're looking for? We're here to help!
davit.avagyan@finopsys.org
We typically respond within 24-48 hours
Use our contact form to send us a message
Learn about our editorial policies and content guidelines